Al

Big Al is the owner of a large Roboshack on planet Kerwan's bustling Metropolis, and is the only Roboshack owner to have been publicized by Captain Qwark. He is the representation of the classic pudgy computer geek with interests in electronics and all things Qwark. He has two siblings, Bob and Edwina, who, like him, also own a Roboshack.

Ratchet & Clank
Al is first seen in an Infobot video that Ratchet and Clank acquire from The Plumber on planet Novalis. It depicts an advertisement hosted by Captain Qwark for Al's Roboshack on Metropolis, in which Qwark makes the doubtful claim that Al made gadgets for him when he was knee-high to a Sandmouse. When Ratchet and Clank later enter the Roboshack looking for the Captain, Al informs them that he had not seen him since the commercial. Soon thereafter Al recognizes Clanks circuitry and announces that he could equip Clank with a Helipack provided he'd receive a 1,000 bolt fee for service. After the duo hands over the amount, Al quickly grabs Clank and equips the Helipack in a matter of seconds.

Ratchet & Clank: Going Commando
Al is only briefly mentioned in the introductory video of Going Commando when Ratchet and Clank, interviewed for the show Behind the Hero, state they'd had a wiener roast at Al's.

Ratchet & Clank: Up Your Arsenal
In this game, Big Al is inducted in the Q-Force because of his mastery of electronics. He often baffles Ratchet with his techno-talk, who needs Clank to "translate" for him, because, according to the lombax, Clank also speaks "nerd". In Up Your Arsenal, Al is first encountered in on Marcadia, interrupted by the duo while he tried using the planet's laser defense system to play a Qwark vid-comic. Eventually, throughout the course of the game, he decodes two data chips containing plans for Dr. Nefarious's Biobliterator. Furthermore, Al eventually declares his love to Helga over the intercom on the Starship Phoenix.

Ratchet: Deadlocked
Al was aboard the Starship Phoenix when DreadZone abducted Ratchet and so became the technical engineer for Team Darkstar. At first, Al simply made adjustments to Ratchet's armor. Later, he found Merc and Green and gave them to Ratchet and sold upgrades and weapons for them. While Ratchet fought for DreadZone, Al and Clank secretly tried to remove the Deadlock Collars. However, Ace Hardlight discovered this plan and ended up shooting Al with his blaster. The Roboshack owner was later taken away by an ambulance. As a result of the aggression, Al lost his arm and part of his head, which were then replaced with robotic parts. However, the fact that the shot had appeared to contact his hip or stomach has led some fans to believe that Al had merely fulfilled a techno-geek's desire to become a cyborg, perhaps because of his love of Helga. In this state, Al somehow returned to DreadZone to help Clank hack into the craft that took DreadZone gladiators to the stadium and making it go to the Control area. He later fled DreadZone Station in an escape craft along with Ratchet and Clank and played messages of thanks aimed at Ratchet, including one message from Captain Qwark.

Appears in

 * Ratchet & Clank
 * Ratchet & Clank: Going Commando (Mentioned only)
 * Ratchet & Clank: Up Your Arsenal
 * Ratchet: Deadlocked